Trouble signing in?
Experiencing issues logging into your account? Here's how to resolve common problems:
Your username
Your username is the email address you used to register your account. If you've forgotten which email you used, try searching your inboxes for any previous emails from Reservepay.
Forgot your password?
No problem! You can easily reset your password here. Once reset, you'll receive a confirmation email.
Can't complete two-step authentication (2FA)?
If you've lost your phone, try authenticating with your backup code or removing two-step authentication from your account.
Authenticate with your backup code:
- Sign in using your email address and password.
- When prompted to complete two-step authentication, click Use a backup code instead.
- Follow the prompts to sign in using your backup code.