Not receiving email sent from Reservepay?

If you're expecting an email from Reservepay but haven't received it, please try the following troubleshooting steps:

1. Check your email address
   • Go to the User settings page on your Reservepay dashboard.
   • Confirm that your email address is spelled correctly.
2. Check your junk or spam folder
   • Check your junk or spam folder. If you find our email there, please mark it as "not spam" and add Reservepay's email address to your contacts to prevent future issues.
3. Review your email filters
   • If you use email filters to manage your inbox, check if a filter has redirected the Reservepay email to a folder other than your primary inbox.
4. Confirm your inbox has space
   • A full email inbox can prevent new emails from being delivered. Ensure you have sufficient storage space to receive incoming emails.
5. Corporate or business email address issues
   • If you're using a company, corporate, or business email address, third-party services (like internal email security) might be blocking Reservepay emails.
   • Please contact your company's IT department or email provider and ask them to allow emails specifically from @reservepay.com .